ADDRESS:

Level-13, SAP Tower, 151 Queen Street, Auckland - 1010

OFFICE HOURS :

Monday-Friday : 9:00am - 5:30pm ( Holiday List )

CONSULAR PUBLIC HOURS :

• Acceptance of applications/documents between 9:30am - 12:30pm
• Delivery of documents between 4:00pm - 5:00pm
  
  

EMERGENCY PUBLIC HOURS:

In emergency cases (death/medical and other emergency cases of same nature) supported by documentary evidence, consular documents can also be submitted personally between 2:00 - 4:00pm on all working days.

EMERGENCY TELEPHONE:

Emergencies by definition refer to unexpected urgent situations. Do not call this number for status enquiry or general information. In case of any death, distress situation, serious accident or if you need emergency travel documents outside normal office hours on working days and on holidays, please call MOBILE +64-21-222-7651. Emergency applications must be supported by documentary evidence.  Holidays, business trips, confirmed bookings made before obtaining visa/travel documents do not qualify as emergencies and will not be treated as such.